Aging & Disability for Professionals - Serving Massachusetts Older Adults and People with Disabilities

FAQ – Frequently Asked Questions

Frequently Asked Questions – Dynamics User Accounts

What is a named user account?  A named user account is one that identifies the specific individual, by name, who will be accessing the Dynamics Incident Reporting system. The user account must be associated to an email address that identifies the user by name. Why does every Dynamics user (incident reporter) need a named user […]

Frequently Asked Questions on ALR Certification-related Reportable Incidents

Reporting Resident-Specific Incidents or Residence-Wide Emergencies to Elder Affairs 651 CMR 12.04(11)(c) and (d) June 4, 2007 The following Q&A describes some of the regulatory context of reportable incidents. This document was issued after the 2006 regulation revision.  Note: some of the reporting protocols below are outdated and will be revised.  We have flagged items […]

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